Solid minerals operator
One accountable provider replacing five vendors at a 600-person camp
Consolidating catering, housekeeping, laundry, waste and grounds into a single integrated facilities contract for a remote 600-person camp.
- Location
- North Central Nigeria
- Duration
- Mobilised in 6 weeks · 3-year contract
- Sector
- Construction & Mining
- Service vendors consolidated
- 5 → 1Service vendors consolidated
- Reduction in combined service spend
- 22%Reduction in combined service spend
- Roles filled from local communities
- 78%Roles filled from local communities
- Monthly SLA attainment average
- 98%Monthly SLA attainment average
Context
A remote mining camp was running five separate service vendors with overlapping scopes, inconsistent HSE standards and no unified reporting line to the site manager.
The challenge
Vendor fragmentation made accountability impossible. Housekeeping and laundry backlogs were affecting rest quality on night rotation, and there was no single source of truth for camp service performance.
What we did
The plan, step by step.
No template. Every line below was written for this site, this headcount and this shift pattern.
- 01
Single integrated facilities contract absorbing catering, housekeeping, laundry, waste and grounds maintenance.
- 02
One site management team with a single monthly SLA scorecard reported to the client's site manager.
- 03
Local recruitment and training programme filling 78% of roles from surrounding communities.
- 04
Central procurement of consumables and camp supplies through WCSS supplier framework.
Results
What changed on the ground.
Measured against the client's own baseline, reviewed at monthly contract meetings.
Same result, your site
Let us look at your operation.
Share your headcount, location and shift pattern. We will come back with a scope, a mobilisation plan and a price.