Financial services group
A staff restaurant and front-of-house refresh at a 1,200-desk HQ
Staff restaurant, executive dining, reception and soft FM delivered as one workplace experience contract.
- Location
- Victoria Island, Lagos
- Duration
- Ongoing since 2022
- Sector
- Business & Industry
- Employees served daily
- 1,200Employees served daily
- Staff satisfaction with dining
- 91%Staff satisfaction with dining
- Executive hospitality booking turnaround
- 24 hrExecutive hospitality booking turnaround
- Contracts consolidated into one
- 3Contracts consolidated into one
Context
A financial services group returning to full office attendance wanted the building itself to be a reason for people to come in.
The challenge
Catering, reception and cleaning were managed by different teams with no shared standard, and executive dining for client visits was handled ad hoc with variable results.
What we did
The plan, step by step.
No template. Every line below was written for this site, this headcount and this shift pattern.
- 01
Unified workplace services team under a single account director.
- 02
Barista-led café and daily-changing staff restaurant menu with a healthy-choice stream.
- 03
Dedicated executive dining and board hospitality service with 24-hour booking turnaround.
- 04
Daytime cleaning model with visible, uniformed teams and published service standards.
Results
What changed on the ground.
Measured against the client's own baseline, reviewed at monthly contract meetings.
Same result, your site
Let us look at your operation.
Share your headcount, location and shift pattern. We will come back with a scope, a mobilisation plan and a price.