Private hospital group
Infection-control-led housekeeping across a 180-bed facility
Housekeeping, patient meals and support services rebuilt around infection prevention protocols and auditable standards.
- Location
- Lagos, Nigeria
- Duration
- 18 months
- Sector
- Business & Industry
- Beds under full support services
- 180Beds under full support services
- Cleaning audit score, up from 71%
- 96%Cleaning audit score, up from 71%
- Therapeutic diets with dietitian sign-off
- 100%Therapeutic diets with dietitian sign-off
- Service-attributable audit failures
- 0Service-attributable audit failures
Context
A 180-bed private hospital needed support services that could stand up to clinical audit, alongside a patient meal service capable of handling therapeutic diets.
The challenge
Cleaning schedules were not aligned to clinical risk zones, audit trails were paper-based and incomplete, and therapeutic diets were prepared without dietitian sign-off.
What we did
The plan, step by step.
No template. Every line below was written for this site, this headcount and this shift pattern.
- 01
Risk-zoned cleaning schedules with colour-coded equipment and documented frequencies per area.
- 02
Digital audit checklists with photographic evidence and monthly infection-control review.
- 03
Therapeutic diet menus developed with the hospital dietitian and signed off per patient.
- 04
Structured induction and refresher training for every housekeeping and catering team member.
Results
What changed on the ground.
Measured against the client's own baseline, reviewed at monthly contract meetings.
Same result, your site
Let us look at your operation.
Share your headcount, location and shift pattern. We will come back with a scope, a mobilisation plan and a price.